Quality. Advice. Service.
First-class quality is second nature in all divisions of our company. The key to our quality assurance is: top quality materials, conformity with the stringent European safety code ENEC, continuous quality control, ongoing training and retraining of our employees and building up working relationships with partners who are among the very best in their profession. A distinctive customer-oriented focus is part of our corporate philosophy as well as five clearly defined ground rules which symbolize the planlicht standard of service. We stand behind these and you can rely upon them:
We answer questions.
Customer service center at your disposal from 7 a.m. to 6 p.m. (Fridays until 3 p.m.). Requests, orders and any claims are answered within one working day.
Order confirmation within one working day of receipt of the order.
We meet deadlines.
Fast delivery due to optimised inhouse production. We keep deadlines as agreed.
We meet challenges.
No job too big, no job too small. We are always pleased to discuss any special wishes and customised projects.
We stand for quality.
Only thoroughly tested complete lights leave the planlicht manufacturing facility.
We look ahead.
Spare parts needed? No problem. Spare parts for our inhouse production are available for two years from the time of purchase.